Make your voice an asset not a liability

Whatever your natural voice qualities, you can learn to make your voice an asset that will impress, intrigue and convince others. That’s why many actors, business people, politicians and people from many walks of life train their voices to be a more empathic and effective instrument, and why producers pay leading personalities vast sums to lend their voices to cartoon movies.

Your aim is to develop a voice which people trust and enjoy listening to. If you are a speaker, even the best planned talk won’t compensate for a high pitched, whiny, monotonous or irritating voice.

The five elements of a good voice which convey the sound of a person with conviction are:

1. Inflection or enunciation

2. Variation in pitch

3. Pace of talking

4. Emphasis

5. Use of pauses

1. Inflection

Good inflection makes you sound as if you know what you’re talking about. It is the most important aspect of voice control.

Speak up, but don’t shout. If you’re giving a talk, project your voice so everyone can hear, even at the back of the room. Don’t be too strident or too starchy, though; be conversational, while speaking with authority.

Enunciate clearly with lips, tongue and teeth. If you have an accent, use it to your advantage. Remember, all regional accents are attractive if well enunciated.

2. Variation in pitch

Pitch communicates excitement and helps keep your audience’s attention. The constant drone of a bumbled bee can easily send your listeners to sleep. Aim for variety, but keep it natural and don’t overdo it.

If you’re giving a speech:

  • Raising your voice and making hand gestures excites and arouses.
  • Lowering the pitch of your voice creates a rich, resonant tone.
  • If you’re unsure of yourself, the voice rises (especially at the end of a sentence), so when stating a fact, lower your voice at the end of a sentence.
  • When asking a question, the voice rises – doesn’t it?
  • When issuing a command, lower your voice.

3. Pace of talking

The secret is to speak at the same speed your audience thinks and can absorb. For example, young, fast moving executives in the big cities are used to processing information rapidly, but rural folk and older people don’t think or speak as fast.

  • Speak slower for emphasis and to give an impression of profundity (but not too slow – a deep, solemn voice can send your listeners to sleep).
  • A rapid, excited pace conveys urgency and adds punch, but risks members of the audience missing some points or losing interest.
  • Speakers often start in a rush, especially if nervous, so be conscious of your initial pace. If too fast, take your attention to your breathing and slow and deepen it.
  • As you talk, vary the pace of your talk to create variety, emphasis and sparkle.

4. Emphasis

Place stress on key words by varying the volume and using emphatic hand and body gestures and facial expressions. A change of volume can add interest and impact.

If giving a talk from a script, highlight key words and passages for emphasising in advance.

5. Pause

A pause is empty space, silence between words. No pauses is the auditory equivalent of presenting page after page of closely set black type. It’s too much.

Many inexperienced speakers are afraid to pause, worried that they’ll ‘dry up’.

Leaving space between words can add emphasis, signal a change in direction and allow the speaker to gather his or her thoughts.

Don’t worry about the occasional hesitation – people only notice it if happens often.

Talk as if you have a smile on your face

It’s a truism that what’s on the inside is reflected on the outside, so if you’re tense or angry inside, this is echoed in the way you speak. So imagine you have a smile on your face even if you haven’t – you listeners will pick it up subconsciously and respond to you more favourably.

Everyone can learn to improve the quality of their voice; if you’re in business, education or any walk of life where you need to convince others it is one of the best investments you can make.

©David Lawrence Preston, 13.6.2016

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Is Public Speaking Your Number One Fear?

Many people have an intense fear of public speaking. Shame. The ability to say a few well-chosen words to a social or business gathering is  a skill that can enrich all areas of your life and it’s something anyone can learn.

Public speaking is one of the best ways of building your confidence. Why not join a speakers’ club or take a course in public speaking? It will do wonders for you.

The three keys to becoming a good public speaker are:

  • The belief that you can.
  • Applying a few basic rules which really make a difference.
  • The 3 ‘P’s’ – Practice, Practise, Practice.

The majority of problems relating to public speaking are caused by lack of confidence and low self-esteem.

Most people feel nervous the first time they make a speech. Even the ‘Iron Lady’ herself, Margaret Thatcher, confessed that she felt nervous every time she had to speak.

Be Clear on your Purpose

Be clear on what you want to achieve and what the audience expects. Is it to:

  • Inform
  • Persuade
  • Instruct
  • Entertain
  • Sell a product or idea
  • Motivate



Plan your talk. Even the most spontaneous sounding speakers have probably given a great deal of thought to what they’re going to say.

  • Know your subject well.
  • Research your audience. How many people? Age, gender, educational profile, likely level of knowledge of your subject? etc.
  • Research the venue. Layout? Facilities? Electronic and visual aids?
  • How long is your talk? Is there time for questions?

There’s an old adage: ‘Tell ‘em what you’re going to tell ‘em, tell ‘em it, then tell ‘em what you told them’. In other words, have a beginning, a middle and an end. Allocate time to them roughly in the proportion 1:4:1. You may find the middle section is the best place to start your planning.

The introduction

A good opening captures the interest of your audience and establishes your credentials. Make them curious, interested, wanting to know more. Start with an impactful comment, an unusual anecdote, a memorable quotation or amusing story (but don’t tell jokes unless you’re sure you can carry it off).

Introduce yourself. State your aim. Outline the structure of your talk. And don’t ever make excuses or apologise for yourself.

The main body

Don’t try to cram in too much. Seven main points is quite enough for most speeches.

State your message clearly, use illustrations, and involve the audience as much as you can by relating to their own experience.

Avoid pomposity. Sesquipedalian pedantry may obfuscate the audience and the noumenona of your interlocution will be abrogated. And avoid sarcasm too.

Comparisons, examples, contrasts and metaphors all help to bring your speech to life.

Use repetition. Great orators emphasise key points by finding three ways of saying the same thing. The Iron Lady, coached by teams of image consultants, used this to great effect. For example, she often justified her policies as being:

Good for families; good for businesses and good for Britain.’

Provide interim summaries from time to time.

The ending

Your conclusion must provide a powerful statement which draws something definite from your talk, such as a summary, the implications, recommendations and perhaps an appeal for action.

Don’t finish with ‘thank you’ or ‘that’s all I have to say’. They’re weak.

Visual aids

Visual aids can be helpful as long as they are not overused. They add interest, help focus attention and act as an ‘aide memoire’ for the speaker.

Use picture and diagrams where possible. Give the audience time to assimilate them. People can’t listen to you and read at the same time.

If you wish, you may prepare a hand-out, but keep the information clear and simple.


Adopt a friendly, confident posture. If you’re using notes, try not to make them too obvious. Make eye contact with as many individuals as possible, this makes everyone feel you’re talking to them directly.

Vary the tone, pitch and pace of your voice well to avoid monotony.


Most people speak at between 100 and 150 words per minute. Novices usually prepare too much, afraid that they’ll run out of material.

Handling questions

Tell them at the start whether you are willing to take questions during the talk or prefer to wait to the end.

A useful mnemonic is T-R-A-C-T:

  • Thank and acknowledge the question
  • Repeat it
  • Answer it
  • Check that the answer is accepted
  • Thank and confirm their acceptance

Recording your talk

If you’re a newcomer to public speaking, it helps to record yourself in action. Then you can assess your performance and spot any annoying mannerisms. Be especially aware of what your hands are doing – they give away nervousness – and any verbal ‘tics’. I once counted 53 ‘actually’ in a fifteen minute presentation; the fact that I was counting them shows how annoying they were.

Public speaking is not life threatening

Fear of public speaking is perfectly normal. Even the most experiences presenters sometimes get nervous. But I’ve got news for you: the only difference between you and a seasoned professional is that they’ve learned to control their nerves.

If you feel nervous, take your attention to your breathing. Slow and deepen it. Imagine you are breathing from a place deep inside your lower belly and the nervousness is melting away.

And finally….

As a teenager, I was so nervous I used to bunk off on the afternoon of the school debates just in case I was called upon to speak. I taught myself  by throwing myself in at the deep end, including standing for Parliament, teaching 300 Russians a subject I knew little about through an interpreter in Moscow and becoming a lecturer to a rowdy group of upstart business students in my early thirties. If I can do it, so can you!

©David Lawrence Preston, 7.6.2016

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How To Books, 2004