Category: Communication

  • ‘I’ll try’ or ‘I don’t want to’?

    ‘I’ll try’ implies ‘I don’t want to’. How often have you asked (or invited) someone to do something and they’ve said ‘I’ll try’, only to let you down? ‘I’ll try to do it today.’ ‘I’ll try to make it to the meeting.’ ‘I’ll try to help.’ How many people have been disappointed by ‘I’ll try’,…

  • Assertiveness is self-empowerment in action

    ‘This above all: to thine own self be true And it must follow, as the night the day, Thou canst not then be false to any man.’  William Shakespeare Your personal power is expressed primarily in your interactions with others. Remember, you always have the right to: Express your feelings (but you must decide when…

  • Winning Conversation

    As a shy young man I had to teach myself to converse with other people, and it is these experiences that enable me to help others today. Good conversation is a great confidence builder. It’s vital in building relationships and mutual understanding. It’s how we get to know each other. Talk to anyone for ten…

  • Conversation Skills

    As a naturally shy and socially clumsy young person, I had to teach myself to converse with others. Why was it so important? Because I realized that way we talk to others says a great deal about us and makes all the difference between them seeking out our company or not. Here’s a few thing…

  • Body language

    Your body gives away a lot more than the words you speak – about eight times more. The body uses an unspoken language that is incapable of lying. We continually telegraph our thoughts and feelings non-verbally. Much of this takes place at an unconscious level; often the person picking up non-verbal signals is not aware…

  • Listening – the most essential communication skill

    ‘Give every man thy ear, but few thy voice.’  William Shakespeare Listening is one way we show that we respect, appreciate and value others. It also shows that we are concerned for their well-being. It is the most important skill to develop if you want to improve your communication skills. It’s often said that we…

  • Barriers to Effective Communication

    The basic rule in all verbal communication, whether you are speaking or listening, is to take responsibility for the outcome by making sure the other/s have grasped your exact meaning and that you fully understand what is said to you. But there are many barriers to accurate and effective communication. Only when these barriers are…