Tag: communication
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The Law of Reciprocity
The Law of Reciprocity is the Golden Rule. It is usually stated as: ‘Treat everyone as you like to be treated.’ However this is not quite right. Others have their own values and preferences that you may not share. They may not want to be treated the same. Therefore the Law of Reciprocity is better…
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The Fifth Principle of Relationships
The Fifth Principle of Relationships is: Relate to others on an emotional level. Have you ever wondered why some people get on with everybody? It’s usually because they understand that relationships are formed at an emotional level. Sometimes it’s instinctive – but not always. If you have empathy, it’s easier to build friendships and quickly…
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The Fourth Principle of Relationships
The fourth principle is: Recognise that it is impossible to fake an interest in others The most popular people are usually those who are genuinely interested in others. This cannot be faked because you project your thoughts and feelings to others in many subtle and not-so-subtle ways. If you’re pretending, others know. Your facial expression,…
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The Third Principle of Relationships
The Third Principle of relationships is: Unless you have a genuine interest in others, your relationships will never be fulfilling. Your attitudes manifest in the way you conduct yourself and is sensed by others. It’s simple: if you dislike people, have little interest in them and are constantly judging and criticising, you alienate them. Relationships…
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The Art of Persuasion
Persuasion is not merely getting others to agree, but making them feel good about it too. It means offering convincing reasons in language they understand, so they see our ideas as consistent with their best interests. A great deal of research has been done on persuasion. The principles below are based on some of these…
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Negotiate to Win-Win
Negotiation is not just a business activity – it’s part of everyday life. Many people dread it. They fear they’ll be outsmarted. For most, it’s simply a question of calmness and confidence. There’s no need to be apprehensive if you follow a few simple guidelines and of course, the more you practise, the better you…
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How to resolve everyday conflicts
The challenge with everyday conflict is not to avoid it (which is almost impossible) but to settle it quickly, learn from it and move on. The fact is, everyone knows how to upset their nearest and dearest because they have inadvertently taught each other over time what hurts the most. Conflict is best resolved by:…
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Receiving criticism
Constructive criticism given by someone who is genuinely concerned for you can be very valuable. When someone criticizes you, before you respond consider: Where are they coming from? Are they really concerned for my welfare or projecting their own issues onto me? People who constantly criticize others are usually critical of themselves. They project these…
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Giving Criticism
Everyone is criticized from time to time, and there are times when we feel the need to criticize. This can be an uncomfortable experience for both giver and receiver, and if handled badly it can destroy a relationship. Our response to criticism is heavily influenced by our self-esteem and our experiences as children. Critical parents…